Gift Processing Assistant LTE

The International Crane Foundation (ICF) is looking for a dedicated individual to join our Development Department. Over the past 45 years, ICF has grown from the dream of two college students to a world-renowned conservation effort to save the world’s cranes and the flyways and habitats they frequent.  Our Gift Processing Specialist – LTE assists in the processing of gifts of our generous donors and is part of the development team.   

What is it like to work at ICF? Prepare to be surrounded by people who are passionate for our mission, dedicated to the organization and engaged with their fellow staff and associates. Our ICF team is committed to fulfilling the dream that started 45+ years ago.

ICF is currently recruiting a limited term employee (LTE) for a six to eight month period.

Please state your salary goal in your cover letter.

Position Summary:

The Gift Processing Specialist – LTE supports the mission of the International Crane Foundation by performing administrative functions in the Development Department, including database and membership maintenance, reporting gift and revenue data, developing mailing lists, and answering Development Department phones.

Essential Duties and Responsibilities:

The position performs these duties on a regular basis.  The percentages of time are the manager’s prospective estimates of daily averages over time.  Actual day-to-day assignments may differ.

  • Enter gift and constituent records daily in Raiser’s Edge donor database.
  • Prepare and mail acknowledgement and tax-deductible letters for all donor gifts.
  • Prepare and mail member packets for various membership programs.
  • Coordinate gift tracking and acknowledgement systems.
  • Collaborate with Finance Department and program staff to ensure accurate gift coding and revenue reporting.
  • Create and maintain hard copy files of gift records and supporting documentation, and provide records to Finance and external auditors upon request.
  • Respond to donor inquiries verbally via phone, and by manual and electronic written communication.
  • Generate reports of gifts and pledges for use by departmental and other institutional and governing body committees.
  • Provide donor lists, profiles, financial records, and other database outputs in support of department activities. 
  • Update donor records with current information, including name, address, and other constituent information, and ensuring consistent application of donor segment markers.
  • Carry out regular membership mailings and appeals.
  • Other duties as assigned.

Qualifications Required:

  • Associate degree or equivalent and at least one year of related experience and/or training; or equivalent combination of education and experience.
  • Experience utilizing the basic features of word processing software including formatting, tables, mail merge, and other word processing software skills required for this position (Office 365 preferred).
  • Experience utilizing the basic functions of spreadsheet software including inserting rows and columns; editing cells; cutting and pasting text; formatting text, numbers, and work sheets; sorting; printing; and utilizing other spreadsheet commands as required for this position (Office 365 preferred).
  • Experience handling multiple demands simultaneously by organizing, prioritizing competing deadlines to achieve appropriate results, and completing work accurately and timely.
  • Accurately type 50 words per minute.
  • Written communication skills, including the ability to effectively edit routine correspondence and reports in a clear, concise, logical, and effective manner while utilizing proper grammar, spelling, punctuation, and sentence structure.
  • Excellent verbal communication skills, including communicating effectively and persuasively with individuals by listening effectively and answering questions effectively and appropriately.
  • Calculate figures and amounts such as discounts, installments, percentages.
  • Identify problems; collect, organize, and analyze information, and make appropriate decisions or recommendations within defined scope of responsibilities.
  • Valid state driver’s license and acceptable driving record.
  • Work as a constructive member of a team, including the free sharing of information and technical expertise as needed.
  • Preserve and maintain the highest degree of confidentiality with poise, tact, and diplomacy.
  • Quickly, effectively, and continually adapt to changes in work duties, processes, and technologies.
  • Attentive to detail and thorough.
  • Respond promptly to customer needs and requests for service and assistance.

Preferred Qualifications:

  • Experience working with Raiser’s Edge donor database software.

Physical Abilities and Work Environment:

  • Ability to operate computer and phones.
  • Ability to communicate with fellow staff, donors, and the general public. Communication will include both one-to-one communication, small, and large group communication.
  • Must be able to remain in stationary position for 5-7 hours a day.
  • Occasionally required to lift and move items up to 20 pounds.

Work Environment:

Office environment with a comfortable climate and limited noise.

To apply send cover letter and resume to icfjobs@savingcranes.org  Please include salary goals in your cover letter. Please list Gift Processing in the subject line.

“ICF is committed to cultivating and preserving a culture of diversity and inclusion. We hire great people. “

ICF is an equal opportunity employer.